Contact
Discuss Your Website or Automation Project
Start with what you want the website, store or workflow to do, what you already have and what is getting in the way. You do not need a technical specification to begin.
01 / Enquiry
Tell us what you need
A first enquiry only needs:
your name
email address
project type, including a “Not sure” option
a short description of the goal or problem
Optional information can include your business name, current website, phone number and budget range if those details help with scoping.
When you submit this form, Faltec X Pty Ltd collects and uses the information you provide to respond to your enquiry, prepare or provide services, maintain business records and communicate with you about the matter you contacted us about. If you do not provide the information reasonably required by the form, we may be unable to respond or progress your request.
We use approved providers to operate our website, security, email, analytics and business systems, and some providers or approved subcontractors may process information outside Australia. A form submission may also generate an analytics or advertising conversion event where you have allowed the relevant optional technologies.
Do not include passwords, production credentials, sensitive personal information or regulated data in a general enquiry unless we have asked you to use an approved secure method. If you provide information about another person, only provide information you are authorised to provide and that is reasonably relevant.
For information about access, correction, complaints, overseas processing and how we handle personal information, see our Privacy Policy. Privacy enquiries: privacy@faltecx.com.au.
After you send
What happens next
Review
Faltec X reviews the enquiry first.
Discovery call
For suitable projects, the next step is a free 20-30 minute discovery call to understand the business goal, existing website or systems, required functionality and any important constraints.
Next steps
The discovery call is intended to establish fit and next steps. Complex applications, custom software or higher-risk automation may need a separate paid discovery or specification stage before a reliable quote can be prepared.
02 / Direct
Prefer to contact us directly?
General project enquiries
Existing-client support
Privacy enquiries
03 / Location
Adelaide and service area
Faltec X is based in Adelaide, South Australia. Face-to-face meetings are available in Adelaide, and remote projects are available Australia-wide.
04 / FAQ
Frequently asked questions
Do I need a complete brief?
No. Start with the outcome you want and the problem you are trying to solve.
Can I enquire about an existing site?
Yes. Include the current website address and what you want to improve if possible.
What happens after submitting?
Faltec X reviews the enquiry first. If the project is a suitable fit, the normal next step is a free 20-30 minute discovery call.
Can I email you directly?
Yes. General project enquiries can be sent to contact@faltecx.com.au. Support and privacy enquiries use their dedicated addresses.