About
The People and Approach Behind Faltec X
Faltec X is an Adelaide-based web design and digital development agency focused on clear website structure, direct communication and technical work that stays connected to the business problem it is meant to solve.
Services include WordPress websites, website redesign, WooCommerce and Shopify eCommerce, custom web development, web and mobile applications, CRM integration, practical automation, advanced SEO and optional website care.
Discuss Your Project01 / People
Who you will work with
Akash Rana
Development Lead & Digital Strategist
Loushen Dawn Arellano
Creative Lead & Accounts Manager
02 / Why
Why this business exists
Many website problems are not purely visual.
A site can look polished while
Services are unclear
Forms are awkward to use
Enquiries disappear into an inbox
Staff repeatedly copy the same information between systems
Faltec X looks at the website as part of that wider process. Design, development and automation are useful when they make the customer journey clearer or the business process more reliable, not simply because more technology is available.
03 / Capabilities
What the business can help with
WooCommerce and Shopify eCommerce
APIs, databases and connected business systems
AI-assisted and rules-based automation
Advanced SEO as a separately scoped service
Where a simpler solution is enough, Faltec X will scope the simpler option rather than adding unnecessary custom development or automation.
04 / Approach
How projects are handled
Projects start with the goal and the current problem, then move into discovery and scope. Deliverables, responsibilities, access, content, integrations and important dependencies are agreed before the build moves too far.
During the build, important approvals and changes are kept in writing. Before launch, key pages, forms, links and connected workflows are tested. Handover makes ownership and ongoing responsibilities clear.
For standard website projects, Faltec X follows a structured path from discovery and proposal through build, QA, approval, launch and optional ongoing care.
05 / Location
Adelaide focus and service area
Faltec X is registered in Adelaide, South Australia. Face-to-face meetings are available in Adelaide for local clients, and remote projects are available Australia-wide.
06 / FAQ
Frequently asked questions
Who will I deal with?
Your main contacts are Akash Rana, Development Lead & Digital Strategist, and Loushen Dawn Arellano, Creative Lead & Accounts Manager.
Do you work across industries?
Yes, for suitable projects. The scope is based on the business requirement rather than a fixed industry niche.
How are updates handled?
The project communication process should be agreed at the start, including how approvals, questions and important changes are recorded.
Can projects be handled remotely?
Yes. Faltec X works with Adelaide clients locally and can deliver projects remotely for businesses across Australia.
Can I meet you in Adelaide?
Yes. Face-to-face meetings can be arranged in Adelaide.
Discuss your project
If you are planning a new website, improving an existing one or trying to connect enquiries with the systems behind the business, start with the problem you want to solve.
Discuss Your ProjectIf the project is a suitable fit, the normal next step is a free 20-30 minute discovery call.